■ Cancellations up to 2 hours before your reservation time

• A cancellation fee of 50% of the service charge will be applied.

■ Cancellations within 2 hours of your reservation time

• A cancellation fee of 100% of the service charge will be applied.

■ No-show / No prior notice cancellation

• A cancellation fee of 100% of the service charge will be applied. Additionally, we reserve the right to refuse future reservations.

■ Special Exceptions

• Cancellation fees may be waived in the following cases only.
• ・Customer illness or poor health condition (subject to verification of medical consultation records, etc.)
• ・Natural disasters or significant transportation delays, etc. (subject to verifiable proof)
• ・Other circumstances deemed unavoidable at the discretion of our establishment

Customers We Cannot Serve

• ・Individuals affiliated with organized crime groups or competitors in the same industry
• ・Individuals using or possessing illegal drugs
• ・Individuals who are heavily intoxicated
• ・Individuals with sexually transmitted diseases or suspected infectious diseases
• ・Individuals deemed unsuitable as customers of our establishment

Prohibited Acts

• ・Requests for or engagement in sexual intercourse
• ・Any behavior that makes the staff uncomfortable
• ・Inviting staff members to private meetings or any form of solicitation
• ・Receiving services in the presence of any third party other than the customer